Last updated: [3/20/2025]
Thank you for visiting and shopping at Zanovae.com. Below are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Policy
📍 Shipment Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or phone.
📦 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (within US) | 3–5 business days | $4.99 or Free* |
| Expedited | 1–3 business days | $9.99 |
*Free shipping on orders over $50
Delivery delays can occasionally occur.
🚚 Shipment to P.O. Boxes or APO/FPO Addresses
Zanovae.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
2. International Shipping Policy
We currently do / do not ship outside the United States.
If you ship internationally, include:
- Shipping time: Typically 7–21 business days
- Cost: Varies by country and will be shown at checkout
- Customs/Duties: Customer is responsible for any customs or import fees
3. Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Damages
Zanovae.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
5. Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Email: support@zanovae.com
- Phone: 13666956590